RETURNS

As products are hand made, there some may be some variations such as frosting or the odd air bubble, but this does not affect your candle in any way and is due to the natural state of wax. I hope that you are happy with your order, but if for some reason you are not, please contact Luna Moon at the first instance so any problems can be rectified.

Refunds will not be given if items are returned and show signs of unreasonable use, Items must be in their original unopened packaging. If this is not the case you will either be offered a partial refund or can arrange for the goods to be sent back to you but you will be asked to pay shipping.Items Must be returned in the condition they arrived in - in the original box in the original packaging.

Refunds are not offered on sale items